Our Approach to Cookies:
Clear and Principled

How We Use Cookies

We use cookies for two primary reasons: to make our service function correctly and to improve it for our customers. We have categorised our cookies below so you can understand exactly what they do.

1. Strictly Necessary Cookies

These cookies are essential for you to navigate our website and use its features. Without them, the services you have asked for cannot be provided.

• Purpose: To manage your session when you log in, remember your preferences and settings (like your filtering choices), and ensure the security of your account and our service.
• Our Principle: These cookies are fundamental to providing the service you are paying for. They do not track your activity outside of the Arbiio service.

2. Anonymised Performance & Analytics Cookies

We are constantly working to make Arbiio better. To do this, we gather anonymised insights about how our service is used.

• Purpose: To help us understand which features are used most, how customers navigate the setup process, and other user experience facets. For example, these cookies help us gather data on how many customers have enabled a specific setting.
• Our Principle: The data collected is always anonymised. It contains no personally identifiable information and is used for the sole purpose of improving our service for you. We do not use this information for marketing or advertising.

3. Trusted Third-Party Cookies

We partner with a small number of trusted services that are essential to our operations. These services may set their own cookies.

• Purpose: We use Stripe to handle our recurring payments securely. Stripe may use cookies to detect fraud and ensure your payment is processed safely.
• Our Principle: We choose our partners, like Stripe, based on their high standards of security and privacy. We do not authorise them to track you for their own purposes or to share your data.

What We Will Never Do

In line with our core principles, we want to be absolutely clear about what we don't do.

• We never use cookies for third-party advertising.
• We never use cookies to track your Browse habits across other websites.
• We never sell or share any information gathered by cookies with any outside party.

Using Arbiio means you will not be a product. Our use of cookies reflects this core promise.

Your Choices and How to Manage Cookies

You have control over your cookies. Most web browsers allow you to manage your cookie preferences through the browser settings. You can set your browser to block cookies or to alert you when cookies are being sent.

Please be aware that if you block our "Strictly Necessary Cookies," parts of the Arbiio service may become unusable, as they are essential for its operation and security.

Consent

By using the Arbiio website and service, you consent to the use of cookies in accordance with this policy. Our use is limited to what is necessary and what helps us provide a better service, always with your privacy as our absolute priority.